**NOTICE**
MBay is involved in a billing dispute with AT&T which
has resulted in the loss of DSL service for their customers.
Obviously, this is a serious issue and a substantial inconvenience. In an attempt to
resolve this quickly, MBay has made arrangements with Sonic.net in order to minimize
the impact of this incident.
Sonic.net is the wholesale partner for MBay's DSL, and has been providing the
underlying DSL aggregation and Internet connection to you for some time. Sonic.net has
been retained by MBay to take care of your DSL service in order to return you to service
as quickly as possible.
Sonic.net provides DSL aggregation and Internet transport services to around one
hundred ISPs throughout California. In addition, they offer retail Internet
services. Sonic.net is based in Santa Rosa, and have a staff of one hundred friendly
local people. They will do everything they can to assist you with the current problem and in
the future.
Please note that MBay's other services, including email, web hosting, etc, are not affected
by this, the issue is isolated to AT&T DSL only, and MBay is continuing all of their other
products and services.
Please contact them immediately.
They can facilitate getting you back online as quickly as
possible. You can them at 1-888-766-4233.
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